By special presentation, the following audio was recording during a conference call with Dr. Marc Cooper and clients in the 2011 Mastery Program.

The theme of the call was 'word of mouth marketing.' But the conversation encompassed much more than marketing as it moved into core values, vision, mission, and purpose of dental practice as well as customer service and staff acknowledgement. This 34-minute audio is worth every minute of your time!

You can listen using the player below, or download to your computer to listen to using a media player or move to your MP3 player to listen to at your convenience.